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E192164 Pages:2

PART (^

Answer any four full questions, each carries 10 marks.
Explain any four on-the-job training methods for employees.
Explain the objectives of industrial relations.
Explain in detail process of designing a training programme for employees.
Explain the need and importance of CRM.
Explain the benefits of having safety department in an organization.
Explain the steps followed in industries for handling problems of employees with
examples.
Describe the factors involved in Global HR practices.
What are the types of conflicts in organizations?
What are the causes of accidents?

Enumerate the steps to be followed in reducing job stress.

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