E1301 Pages: 2

Reg No.: Name:

APJ ABDUL KALAM TECHNOLOGICAL UNIVERSITY
FIFTH SEMESTER B.TECH DEGREE EXAMINATION(S), MAY 2019

Course Code: ME373
Course Name: HUMAN RELATIONS MANAGEMENT
Max. Marks: 100 Duration: 3 Hours
PART A
Answer any three full questions, each carries 10 marks. Marks
1 Explain biographical characteristics which influence human (10)
behaviour.
2 What is meant by perception? What are different factors affecting (10)
perception?
3 Explain factors affecting group behaviour. (10)
4 What is meant by Group Decision Making? Explain different (10)

techniques of Group Decision making?

PART B
Answer any three full questions, each carries 10 marks.
5 Explain Employee Privacy rights. Discuss how it can affect (10)
organisational relations.
6 Explain the procedure of Disciplinary appeal process. (10)
7 What is meant by grievance? Explain the grievance procedure. (10)
8 Explain about Gross misconduct of employees. How it can be (10)

restricted for the benefit of the organisation?

PART C
Answer any four full questions, each carries 10 marks.

9 Explain the different methods of training. (10)
10 What is meant by employer employee relation? Explain the (10)
different measures for improving employer employee relations

11 Explain the approach of handling problems of employees. (10)

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