Reg No.:

Max. Marks: 100

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00000ME3731219)4me:
APJ ABDUL KALAM TECHNOLOGICAL UNIVERSITY

Fifth semester B.Tech degree examinations (S) September 2020

Course Code: ME373
Course Name: HUMAN RELATIONS MANAGEMENT

PARTA
Answer any three full questions, each carries 10 marks.

List any four biological characteristics.

Discuss on any two personal traits/abilities/skills of an individual and suggest a
matching job profile to the traits discussed.

Discuss any two learning theories with suitable examples.

Explain the link between perception and decision making with an example.

What is perception and why is it important in an organisation context.
Explain the need of groups.
Explain the decision making and its implications for managers.
Explain the types formal and informal groups.
Differentiate group and individual decision making.
Discuss the five stage model of development.
PART B

Answer any three full questions, each carries 10 marks.
Explain types of organisation Justice.
Explain the role of HR department in fostering ethics with suitable example.
Discuss on ‘discipline without punishment’ in an organization context with
suitable example
Explain the importance of organisation culture in maintaining ethics?
Discuss any two codes of ethics and its importance to be followed by an
individual
Differentiate between justice and fairness with suitable examples

Discuss the various sources of grievances.

Duration: 3 Hours

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