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APJ ABDUL KALAM TECHNOLOGICAL UNIVERSITY
FIRST SEMESTER MCA DEGREE EXAMINATION, DECEMBER 2017

Course Code: 7
Course Name: PRINCIPLES OF MANAGEMENT

Max. Marks: 60 Duration: 3 Hours
PARTA
Answer all questions, each carries 3 marks. Marks | What are the various
Levels of Management? (3)
2 Define Taylor’s Principles of Scientific Management. (3)
3 What are the distinct types of plans? (3)
4 What is the importance of Departmentation? (3)
5 What is the role of Training and Development? (3)
6 What is Manpower planning? Why is it important? (3)
7 What is the role of Quality Control in an Organization? (3)
8 Distinguish between DMAIC and DMADV. (3)
PART ந
Answer six questions,one full question from each module and carries6 marks.
Module I
9 What are the various roles that the Manager play in an Organization? (6)OR
10 What are the various steps involved in the Decision-making process. Explain (6) with
help of a diagram?
Module II
11 What is Fayol’s General Principles of Management? (6) OR
12 What are the contributions of Taylor in Scientific management? (6) Module III
13 Define MBR. What are the various steps involved in MBR? (6) OR
14 What are the various Steps in Planning? (6)
Module IV
15 What are the factors affecting the Span of Management? (6) OR
16 Distinguish between Formal and Informal Organizations. (6) Module V
17 What are the Steps involved in the Staffing process? (6) OR
18 What are the various methods used for appraising the performance of (6) Employees?
Module VI
19 What are the various steps involved in the process of Controlling? (6) OR
20 Define TQM. What are the various elements of TQM? (6)
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