APJ ABDUL KALAM TECHNOLOGICAL UNIVERSITY Previous Years Question Paper & Answer

Course : MBA

Semester : TRIMESTER 2

Year : 2017

Term : JANUARY

Branch : MBA

Scheme : 2015 Full Time

Course Code : 21

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administrators. She was requested to research an issue and prepare the material to present
at the weekly meeting. She did not do so.

She is often late to work and does not take much interest in the communication she receives
from superiors and other departments and does not respond to these memorandums in a
timely manner. She has become aloof and seems tired most of the time.

The Director of the hospital, Mr. Verma, noticed this change in her behaviour early and has
been covertly monitoring her behaviour for the last three weeks. Early today, Mr. Verma
had a talk with one of the in-house psychiatrists explaining NIrs. Batra's changing work
behaviour patterns. The psychiatrist, Dr. Rekhi suggested that perhaps she has been over-
working herself and takes the job too seriously. NIr. Verma suggested to Dr. Rekhi that he
should talk to Mrs. Batra and find out if there were any difficult situations at home that
might be affecting her behaviour. Mrs. Batra has been manied for over 20 years and has no
children. IVIr. Verma 15 concemed that NIrs. Batra ought to get help before she suffers a
total collapse. Dr. Rekhi promised to do so.

QUESTIONS
a. What are some of the symptoms of overload?
b. Does, Mrs. Batra seem to suffer from over-working conditions? Explain your
reasons.
c. Given this information, do you think that there may be marital problems at her home
that are affecting her work?
d. Could it also be that her work is affecting her family life that is further affecting her
work? Justify your speculations.
(20 marks)

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