M

ॐ ~ nun ~> ~ ‏تم‎

10.

11.

12.

13.

1१८९ ‏سنن‎ 0001161220520000:
APJ ABDUL KALAM TECHNOLOGICAL UNIVERSITY

B.Tech S8 (Hons) Exam May 2020

04ME6122 - Business Communication and Report Writing

ax .Marks: 60 Duration: 3 hours
Part A
Answer all questions
Each question carries 3 marks
. Business effectiveness and communication

. Impact of Noise in communication

. Using Group discussions as a tool

. Oral communication use and limitations

. Role of Observation skills in communication

. Letter writing in modern times

. Time management as a management principle

. Preparing Project reports

[3 x 8 = 24 Marks]

Part B
Each question carries 6marks

. Explain different ways in communication. Discuss about the purpose of feedback in healthy

Communication. How do we address noise and bias in communication received?
OR
With special reference to business communication identified as different from
technical communication, explain how to improve effectiveness.
Group discussions contribute to effective management through interactive communication.
Explain with examples.
OR
Why is public speaking skill treated as essential in modern times for advancement in effective
communication in management circles?
How is a good oral presentation designed? What are the inherent factors to be considered?

OR